How communications teams use social intelligence.
Read stories of brand teams using social intelligence to detect and track online narratives (and the groups behind them) to prevent crises and protect brand integrity.
Using Social Intelligence to Back the Decision NOT to Escalate an Issue.
Managing Offline Impact of Fake Online Coupon Campaigns
What’s Missing in Your Crisis Comms Strategy?
Viral stories and attacks online are catching brands unprepared and forcing them to stay in reactive mode to protect their integrity. Traditional tools can tell what’s already happening but they can’t see what’s coming. Download our guide to see what’s missing in your tech stack.